The moment when tangible products start to emerge from Fiberwood’s factory is fast approaching. Our Fossil Free series continues by introducing Process Operator Tai Pham.
At first, Tai thought the place looked like a garage. He had come in for a job interview, and doubts began to creep in. But then Production and Logistics Director Jari Varjotie started to explain: he was looking for an operator for Fiberwood’s production—someone who could take ownership of both the pilot machine and the new demo line. The role called for process development expertise, along with an open and inquisitive mindset. The future began to take shape.
A few months later, in autumn 2024, Tai Pham began his new role. Fiberwood had relocated to new factory premises in Järvenpää, where the new demo line was to be installed. Several product development projects were already underway with both domestic and international clients. Everyone was gearing up for the company’s next big leap forward.
Towards Production Scaling
Tai brought with him extensive experience from large corporations—first in the automotive sector, then testing and training with high-tech MEMS sensors at Murata Electronics, followed by international factory and laboratory projects in the process industry at Rosendahl Nextrom.
“I had experience in installing, operating, and maintaining machinery. Still, this was a completely new kind of process for me.”
First, however, the infrastructure of the new factory had to be built.
“Our job descriptions are broad, and everyone contributes wherever needed. Alongside process production tasks, I’ve painted walls and driven around collecting machine parts.”
As the first process operator, Tai is responsible for development work, implementing new technology, training, and team building.
“We’ve used the pilot machine to produce items for clients in order to define product specifications. The next step is to scale up production using the demo line. My goal is to gain comprehensive knowledge of the machines and how they operate, and to build a process that future operators can follow. I’m also training others in how the machine works.”
Knowledge and Ideas Are Meant to Be Shared
At Fiberwood, the working approach is both experimental and open. As the team has grown, a broad range of expertise has joined the company—first in product development, and now also in production. When Fiberwood’s products reach the market, they will be supported by a process that has been carefully designed, tested, and refined through collaboration. Everyone has contributed.
“Our goal is first to establish standards and working methods for the process. Our team discusses everything from machine operation and raw material processing to reporting. We run experiments and reflect on what needs improving, sharing information openly with one another.”
Precision, reliability, and openness are Tai’s key principles when it comes to teamwork:
“I believe in sharing all information within the team. I work carefully to avoid having to revisit tasks—that’s how effective working methods evolve and mutual trust is built.”
From his previous work as a trainer, Tai has carried forward certain standards that continue to guide him:
“Before I show someone how something is done, I make sure I fully understand it myself. I tell those I train that I don’t know everything—but I’ll show them everything I do know.”
Amid Machines, the Human Factor Is Crucial
Tai was fascinated by Fiberwood’s machines and processes—but it was the people who ultimately made the difference. His supervisor Jari left a strong impression during recruitment with his honesty, integrity, and approachable manner.
“We clicked straight away. I can talk to Jari about anything, and we’re both always ready to go the extra mile.”
The broader work community has also played a key role.
“The way we support each other’s work is genuinely unique. Everyone is a professional in their own field, and I’m able to contribute my own expertise to the shared effort.”
At Fiberwood, everyone has the opportunity to make an impact and shape their role within the company. For Tai, the future looks very promising.
“Here, your personal contribution genuinely makes a difference—the more you give, the more you get back. Fiberwood is the perfect place to be part of building something new from the ground up. In ten years, the company will look completely different, and I’ll be proud to say I made the right choice.”
Now that future product manufacturing is taking more concrete form, Tai smiles at the memory of his first visit. The chance to leave a personal mark on building a sustainable future feels truly valuable. The best moments are those when the team overcomes a challenge together.
“In a long-term project, even small victories are inspiring and motivating. We’ve done really well. It’s a great feeling to know that one day I’ll be able to say I helped develop Fiberwood’s production process. I’m looking forward to the future—and to a long career alongside my colleagues.”
